You can enroll in Mastercard's ID Theft Protection by clicking "Activate Now" on the page here.

To update or reset your PIN, please do one of the following:

Go to our Support section for detailed instructions on how to Update Your Username or Password.

When opening a new credit or debit card account, your PIN will be mailed to your mailing address on file. It will be mailed separately from your card for security purposes and should arrive a day or two after your new card is received.

If you have not received your PIN after more than the timeline above, please contact FHB Customer Service Daily 7AM – 7PM HST at (808) 844-4444 or Toll-Free at (888) 844-4444 or visit the nearest branch for assistance. 

For Branch locations and hours use our ATM and Branch locator. Alternatively, you may use our mobile banking service found here or contact our Customer Call Center at 1-888-844-4444.

We have standard overdraft services that come with our checking accounts. We also offer overdraft protection plans, such as a link to a savings account or Yes-Check^®, which is a line of credit that you can apply for to help cover overdrafts.

At the Bank’s discretion, we may authorize and pay overdrafts on certain types of transactions including checks, automatic bill payments, recurring debit card transactions and other types of overdrafts using your checking account number. A fee generally applies whether the overdraft item is paid or returned.

Our standard overdraft practices include a discretionary service called DebitPlus. If you want us to authorize and pay overdrafts on your everyday debit card and ATM transactions, you need to opt in or sign up for DebitPlus.

You can contact the Bank if you want to opt out of overdraft services for checks and automatic bill payments. If you do opt out and if such items come in against non-sufficient funds, they will be returned unpaid (“bounced”) and you will generally be assessed a non-sufficient funds (NSF) fee.

If the bank pays your overdraft, this may help you avoid embarrassment, fees, finance charges, late charges and other consequences by the payee (e.g., merchant, landlord, creditor, etc.).