FHB Online uses several methods to protect your accounts. Techniques we use include stringent password requirements, and two-step authentication.
Passwords – Passwords must be a minimum of 9 characters and a maximum of 32 characters. We require at least one upper-case and lower-case letter and one number. Certain special characters are allowed but not required.
To access your accounts and pay bills through FHB Online, you must use a browser that supports 128-bit encryption security. Additionally, certain features of FHB Online are best experienced with the latest versions of Google Chrome, Microsoft Edge, FireFox or Safari.
Once logged into FHB Online, go to “Settings” then click on "Security Preferences" and "Secure Delivery". You are able to add multiple phone numbers and email addresses that can be used to verify your identity when logging in.
Yes. You can access FHB Online from any computer. Remember to always logout when you are done using the service and never to share your username or password with anyone.
We recommend you download the FHB Mobile app before your departure. Once you login to the mobile app it will verify your identity by sending a Secure Access Code.
