If your normal billing cycle has passed and you still have not received your eBill, contact the company who bills you. Depending on billing cycles, the exact day you receive your bill each month may vary. Also remember that more than a month may pass before you receive your first eBill from a company.
If you have questions about an eBill, please contact the company directly. All the info on the eBill comes directly from the company who sent it. When you pay the eBill, you can enter an amount that is different from the amount due on the bill.
Yes, you can pay an eBill by some other means, such as by check or directly on the company’s Web site if available.
You can stop receiving eBills in FHB Online Bill Payment any time after the company processes your request to receive them. Select the company from the Payment Center, open Bills, and choose the option to stop eBills.
An entire billing cycle may pass before your paper bills resume.
Some companies don't offer the AutoPay scheduling options based on your eBill. However, you can always set up a recurring payment for the same amount at regular intervals.
To turn off an eBill go to the Payment Center and click on the "Bills" link for the eBill you would like to turn off. Then click on the "Cancel eBills" option and confirm cancellation. When you discontinue your eBill service, you will start receiving your bills directly from the company again.
Notes About Stopping eBills:
Go to Activity. You can view paid eBills when you view the details of your payments.
