To update your email address, update your profile with the new email address you would like to receive card alerts for.
To update your phone number, you will need to update your contact information for each card:
Please call Customer Service at 1-800-342-2778 or the number on the back of your card.
Yes, you will need to enroll in alerts for each credit or debit card.
Yes. You do not need to re-enroll in card alerts.
To re-enroll for specific card alert(s), visit this page for instructions.
To re-enroll to all card alerts:
To opt out of specific card alert(s), visit this page for instructions.
To opt out of all card alerts:
Card alerts can be personalized for each card on the account for purchase alerts (spend categories, spend limits, out-of-state purchases, online purchases), service alerts (card requests, card activations, above-threshold balances) and updates to card account (contact information).
Manage card alert functionality is available only on the FHB Mobile app.
Visit this page for instructions.
You will receive a verification SMS text message confirming enrollment. If you did not receive the enrollment verification, please contact Customer Service at 1-800-342-2778. Phone numbers without the US country code (+1) are unable to receive card alert SMS text messages.
All Credit, Debit, and ATM Cards are eligible to enroll in personalized card alerts except for the card types below.
Commercial Card and Business Credit Card accounts that begin with 5569, 5478, and 5199 will automatically receive a limited set of card alerts by email. No enrollment is required.
