How do I access my account?
Using FHB Online[[®]], you can access your First Hawaiian Bank checking, savings, CD, credit card, mortgage and line of credit account information. You can also transfer funds and receive and pay bills online.
Using FHB Online[[®]], you can access your First Hawaiian Bank checking, savings, CD, credit card, mortgage and line of credit account information. You can also transfer funds and receive and pay bills online.
To enable fingerprint or facial login, please follow this guide in our Support section.
The FHB Mobile app offers facial or fingerprint authentication on supported iPhone®, iPad® and AndroidTM devices. All registered fingerprints and face IDs on the mobile device will be able to login.
The FHB Mobile app is available for many smartphones and tablets including iPhone, iPad, and Android devices. For mobile deposit, auto-focus must be supported on your device. Please see below for a list of the operating systems that are supported for the FHB Mobile app.
With Online Banking you will be able to view 45 days of history for your deposit accounts; however, credit card accounts will show only history from the day you enrolled. As transactions post to your account, you can view them going forward. You will eventually be able to see as much as 36 months of past activity and 7 years of eStatements on your accounts. The amount of account activity information may vary when accessing the information via Quicken/QuickBooks. The FHB Mobile app displays up to 90 days of transaction history.
The current balance is the total amount of funds in your account. The available balance is your current balance less any outstanding holds or debits that have not yet posted to your account.
Once logged in to FHB Online, go to "Settings" then click "Profile". There you can update your email address and phone number. If you would like to change the address on any of your accounts, please Send a Secure Message in FHB Online by clicking the "Messages" link. Select "Change of Address" from the subject line drop down menu, then include your new address and each bank account that should be updated with the new address.
Go to our Alerts & Notification page for detailed instructions on how to Create and Manage Your Alerts
If you need immediate attention, such as technical issues, stopping a payment on a Paper Check, reporting a lost or stolen card, or reporting an unauthorized transaction from one of your Accounts, call us at 844-4444 (or 1-888-844-4444 from the Continental U.S., Guam, and CNMI). For all other inquiries, please contact us through the Message section of your FHB Online service and we will respond within a few business days.