Contact Us

Need to contact First Hawaiian Bank? Here’s how.

Frequently Asked Questions

Visit our FAQ page to find quick answers to common questions or use the search tool above.

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Looking for customer service?

Find the nearest Branch or ATM location

    Customer Service Center

    Daily 7am - 7pm HST

    Oahu:
    Toll Free:

    (808) 844-4444
    (888) 844-4444 
      Make an Appointment

      Make an appointment to meet with a banker at a branch near you.

      Make an Appointment

        Japanese Customer Service
        Japanese Customer Service

        japaninfo@fhb.com

         

          FHB Online & Mobile Banking Support

          You can login to FHB Online and send us a secured message with your inquiry at any time or call the below support numbers.

          Mon-Fri 8am – 7pm HST

          Oahu:

          (808) 643-4343

          Toll Free:

          		 (888) 643-4343

           

            For Hearing Impaired Callers

            TTY/TDD

            Oahu:
            Toll Free:

            (808) 848-5491
            (800) 228-6181

             

              Or Write Us

              First Hawaiian Bank
              PO Box 3200
              Honolulu, HI 96847

               

              Looking for a specific department?

              Here’s an extensive list of contact numbers

                Credit Card, ATM and Check Cards

                BankCards (24 hours)

                (808) 847-4444

                MasterCard/Visa, CheckCard, ATM Card, Lost/Stolen Credit Card, Lost Stolen CheckCard

                (800) 342-2778

                Self Select PIN

                (808) 844-4321 or
                (800) 545-6300
                  Personal Auto Loans & Mortgages

                  Auto Loan Customer Service

                  (808) 943-4525

                  Auto Loan Late Payments

                  		 (808) 943-4539

                  Mortgage Customer Service

                  (808) 844-4178 or
                  toll-free (800) 362-7606

                   

                    Business Services

                    Merchant Credit Card Services

                    (855) 462-5901
                    Cash Management

                    (808) 844-3303
                      Trust & Investment Services

                      Bishop Street Funds

                      (800) 262-9565

                      First Hawaiian Advisors

                      (808) 525-5159

                      Personal Trusts Services

                      (808) 525-7134

                      Institutional Advisory Services

                      (808) 525-5177
                      Trust Retirement Benefits

                      (808) 525-7755

                       

                       
                        Commercial Banking

                        Auto Dealer

                        (888) 844-4444

                        Commercial Mortgages - New Loan Inquiries

                        (808) 525-6284

                        First Hawaiian Leasing – Equipment/Autos

                        (808) 943-4905
                        Trade Finance

                        (808) 525-7111
                          Corporate Offices & Branch Security
                          Corporate Communications

                          (808) 525-6254

                          Marketing

                          (808) 525-6273

                          Administrative Headquarters

                          (808) 525-7000

                          Human Resources

                          (808) 525-8798

                          Security (For All Branches)

                          		(808) 844-3050

                           

                            Foreign Exchange Services
                            Foreign Exchange Brokers

                            (808) 943-4670

                             

                              FHB Fitness Center

                              Center Club

                              (808) 525-8270

                               

                              Holiday Schedule

                              Holidays observed by First Hawaiian Bank

                              Learn more

                              Our corporate headquarters

                              First Hawaiian Bank
                              999 Bishop St.
                              Honolulu, HI 96813
                               

                              Mortgage loan officers

                              Our experienced mortgage loan officers are here to help you through your home lending needs—every step of the way. 

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                              Private Bankers

                              Meet our experienced team of Private Bankers and Advisors
                              Get a dedicated team of bankers and wealth advisors to help you build, manage, and preserve your wealth

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                              First Hawaiian Advisors

                              First Hawaiian Advisors focus on helping you accumulate, manage, protect and grow wealth to meet both immediate and future needs.

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                              Wealth Advisors

                              Our wealth advisors offer objective advice and support to help you navigate the complexity and challenges of managing significant wealth.

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